Privacy Policy

Last Updated: November 16, 2025

Introduction

Welcome to Crystal.Mom. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered tarot reading application.

Information We Collect

Information You Provide

• Account Information: When you create an account, we may collect your email address, username, and password.
• Reading Data: Questions you ask, readings you perform, and any notes or journal entries you create within the app.
• Communication: If you contact our support team, we collect the information you provide in your communications.

Automatically Collected Information

• Usage Data: Information about how you interact with our app, including features used, time spent, and navigation patterns.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Log Data: IP address, browser type, access times, and pages viewed.

How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our tarot reading services
• To personalize your experience and deliver relevant content
• To process your requests and provide customer support
• To send you updates, security alerts, and administrative messages
• To analyze usage patterns and optimize app performance
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations

AI Processing

Your questions and reading requests are processed by our AI system to generate personalized tarot interpretations. We do not use your personal reading data to train our AI models or share it with third parties for their marketing purposes.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our app and providing services (e.g., hosting, analytics, customer support).
• Legal Requirements: When required by law, court order, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly consent to sharing your information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your account and associated data at any time.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Export your data in a portable format
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our Support page.

Terms of Usage

Last Updated: November 16, 2025

Agreement to Terms

By accessing or using Crystal.Mom ("the Service"), you agree to be bound by these Terms of Usage ("Terms"). If you do not agree to these Terms, please do not use the Service.

Description of Service

Crystal.Mom is an AI-powered tarot reading application that provides personalized interpretations based on traditional tarot symbolism and meanings. The Service is intended for entertainment, self-reflection, and spiritual guidance purposes only.

Important Disclaimers

Entertainment and Guidance Only

The tarot readings provided by our Service are for entertainment, self-reflection, and guidance purposes only. They should not be considered as:

• Professional medical, legal, financial, or psychological advice
• A substitute for professional consultation in any field
• Predictions of future events with guaranteed accuracy
• Absolute truth or factual statements about your life

Seek Professional Help

If you are experiencing mental health issues, legal problems, financial difficulties, or medical concerns, please consult with appropriate licensed professionals. Do not rely solely on tarot readings for important life decisions.

Eligibility

You must be at least 13 years of age to use this Service. If you are under 18, you must have permission from a parent or legal guardian. By using the Service, you represent that you meet these requirements.

User Accounts

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must provide accurate and complete information when creating an account
• You must notify us immediately of any unauthorized access to your account
• We reserve the right to suspend or terminate accounts that violate these Terms

Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Harass, abuse, or harm another person through the Service
• Impersonate any person or entity or falsely state your affiliation
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Use any automated system to access the Service without our permission
• Reverse engineer, decompile, or disassemble any aspect of the Service
• Remove, alter, or obscure any proprietary notices on the Service

Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, images, card designs, and software, are owned by Crystal.Mom or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms.

User Content

You retain ownership of any questions, notes, or journal entries you create within the Service ("User Content"). By using the Service, you grant us a license to use, store, and process your User Content solely to provide and improve the Service.

Subscriptions and Payments

Some features of the Service may require a paid subscription. By purchasing a subscription, you agree to:

• Pay all applicable fees as described at the time of purchase
• Automatic renewal unless you cancel before the renewal date
• Our refund policy as stated in the app or as required by law
• Potential price changes with advance notice

Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, with or without notice. You may also terminate your account at any time by contacting support. Upon termination, your right to use the Service will immediately cease.

Disclaimers and Limitations of Liability

No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAROT.DOCTOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

Indemnification

You agree to indemnify and hold harmless Crystal.Mom and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service or violation of these Terms.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Contact Information

For questions about these Terms, please contact us through our Support page.

Support

We're Here to Help

Welcome to Crystal.Mom support. Whether you have questions about using the app, need technical assistance, or want to provide feedback, we're here for you.

Join Our Community

Connect with other Crystal.Mom users, share your experiences, and get tips from the community:

Join Our Discord Server

Frequently Asked Questions

How do I get started with Crystal.Mom?

Simply download the app from the App Store, create an account, and you'll be guided through an introduction to the features. You can start with a daily card draw or dive into a full reading right away.

How does the AI generate readings?

Our AI analyzes traditional tarot symbolism, card positions, and the context of your question to provide personalized interpretations. The AI has been trained on extensive tarot knowledge while maintaining respect for the ancient traditions.

Can I save my readings?

Yes! All your readings are automatically saved in your Reading History. You can review past readings, add notes, and track patterns over time.

Is my data private?

Absolutely. Your readings and personal information are completely private and secure. We never share your reading data with third parties. Please see our Privacy Policy for more details.

What types of readings are available?

We offer various spread types including:

• Single Card Draw - for daily guidance
• Three Card Spread - for past, present, future or situation, action, outcome
• Celtic Cross - for comprehensive insights
• Custom Spreads - tailored to your specific questions

Do you offer a free version?

Yes! Crystal.Mom offers a free version with basic features. Premium subscriptions unlock additional spreads, unlimited readings, and advanced features.

How do I cancel my subscription?

You can manage your subscription through your device's App Store settings. Navigate to your subscriptions and select Crystal.Mom to cancel or modify your plan.

I'm having technical issues. What should I do?

First, try these common solutions:

• Restart the app
• Check for app updates in the App Store
• Ensure you have a stable internet connection
• Try logging out and back in

If problems persist, please contact our support team with details about the issue you're experiencing.

Can I request new features?

Absolutely! We love hearing from our users. Send us your feature requests and feedback at support@crystal.mom or share them in our Discord community.

How accurate are tarot readings?

Tarot is a tool for self-reflection and guidance, not fortune-telling. The accuracy of any reading depends on how well it resonates with your personal situation and how you apply the insights. Our AI provides interpretations based on traditional tarot wisdom, but ultimately the meaning you derive from a reading is personal.

Report a Problem

If you encounter a bug, security issue, or inappropriate content, please report it to us immediately at support@crystal.mom with as much detail as possible.

Business Inquiries

For partnership opportunities, press inquiries, or other business matters, please contact: business@crystal.mom